From time to time, Exodus Movement, Inc., a Delaware corporation (“Exodus”), receives requests from regulatory agencies and law enforcement located around the world. This page answers a few of the most common questions we receive from government authorities and explains how Exodus processes these requests for information from law enforcement.
1Why does Exodus, because of its non-custodial software, generally not have identifying information about its users?
Exodus is a software company that has developed an unhosted and non-custodial wallet software platform for multiple types of virtual currency (the “Exodus Platform”). The Exodus Platform provides an easy-to-use software interface that permits users to manage virtual currency on their desktop computers, mobile phones, and their Trezor hardware wallets (for added security). The software provided by Exodus permits users of the software to hold, send and receive virtual currency, with each user having total independent control over the private keys of their virtual currency.
The Exodus Platform software is a free download that is used without opening an account with Exodus and without providing any identifying personal information to Exodus. The private keys for the virtual currency are held by the user and are encrypted locally on the user’s device.
Exodus does not have accounts, custody or control over a user’s virtual currency. Consequently, unless a user contacts Exodus and provides it with such information, Exodus does not have any information about a user’s name, email address, address, or national ID number.
2Can Exodus freeze a user’s wallet?
No. Exodus cannot freeze or take possession of virtual currency on law enforcement’s behalf or send virtual currency from the user’s wallet to another party. The private keys for the virtual currency are held by the user and encrypted locally on the user’s device.
3Does Exodus respond to law enforcement information requests?
Yes. Exodus will respond to valid law enforcement agency requests. Exodus reviews each law enforcement request to determine that it has valid legal basis and that any response is tailored to provide the data requested. Exodus also reserves the right to make disclosures to authorities in order to protect itself and users.
Law enforcement requests should be sent to firstname.lastname@example.org. Please note, Exodus will only respond to requests sent from email addresses from a government domain.
4What information should be included in the law enforcement information request?
To help us respond to your request as quickly as possible, please include the following information:
- Name and contact information of requesting officer (email, phone number, and mailing address).
- Name of the government authority issuing the request.
- A copy of the subpoena, warrant, court order, investigation letter, or valid information request.
- Any available information the requesting law enforcement agency is willing to share that may expedite Exodus’s search for any responsive records.
- A reasonable deadline for the requested information. If your request is urgent, please include a brief explanation for the emergency.