FAQ

Frequently asked questions and general information

30 articles

Does Exodus have transaction fees to send or receive?

Nearly all blockchain transactions cost network transaction fees to send. In Exodus, 100% of these fees go to the network.

How do I update Exodus?

Update Exodus to the newest version to get access to the latest features! You can enable auto-updates or update your wallet manually.

How do I manage multiple portfolios in the same wallet?

Manage your crypto in multiple wallet portfolios. Learn to create a new portfolio and manage multiple portfolio wallets in Exodus.

How do I import a private key?

Import a crypto private key in Exodus. Learn how to import a wallet private key to Exodus Desktop.

How do I add a custom token?

Add custom tokens in Exodus in just a few steps. If a token on a supported network isn't listed in Exodus, you can add it as a custom token.

Which assets does Exodus support?

Have you ever wondered which networks, assets, and tokens Exodus supports? Is my asset supported in Trezor? Will Exodus support my assets?

What happens if I lose access to my wallet?

Learn about the different methods to restore an Exodus wallet. You can always restore your wallet with its 12-word secret key.

How do I transfer between Exodus and Binance?

Learn how to transfer crypto between Exodus and Binance. Follow our step-by-step guide to send and receive crypto easily.

How do I enable and disable assets in Exodus?

Some assets supported by Exodus are not enabled by default. Learn how to enable to show or disable to hide supported assets in your wallet.

How do I contact Exodus Support?

Exodus offers support 24/7. Need help with your Exodus wallet? Crypto questions? Contact Exodus Support for fast, friendly service.

How do I transfer between Exodus and Coinbase?

Learn how to transfer crypto between Exodus and Coinbase. Follow our step-by-step guide to send and receive crypto easily.

What information does Exodus have access to?

As a self-custodial wallet, your data is not collected. Exodus can only access the information you voluntarily provide to Exodus Support.

What makes Exodus a self-custody wallet?

Exodus is a self-custodial wallet, which means you have full control of your 12-word secret key and private keys.

Crypto taxes

Crypto taxes depend on the tax laws of the country where you reside. For tax purposes, export your Exodus transaction history as a CSV file.

How do I create multiple wallets on the same computer?

How to create multiple wallets on the same computer. Create new users on your computer to set up additional wallets.

How do I transfer between Exodus and KuCoin?

Learn how to transfer crypto between Exodus and KuCoin. Follow our step-by-step guide to send and receive crypto easily.

Is Exodus open source?

Is the Exodus wallet open source? Learn about why some parts of the Exodus wallet are open source and why some parts are not open source.

How do I transfer between Exodus and Kraken?

Learn how to transfer crypto between Exodus and Kraken. Follow our step-by-step guide to send and receive crypto easily.

How do I customize Exodus Mobile?

Customize Exodus Mobile: Personalize your wallet, get notified about wallet activity, change your language and fiat currency, and more!

How do I customize Exodus Desktop?

Customize Exodus Desktop: See your portfolio values in your local fiat currency, personalize the background, favorite your assets, and more!

How do I customize Exodus Web3 Wallet?

Customize Exodus Web3 Wallet: Customize your profile, change your language, change the fiat currency, and add some assets to your favorites!

How do I see all of my wallet's addresses?

Need help navigating your crypto addresses? Some assets use multiple addresses. Learn how to view all of your wallet's addresses in Exodus.

How do I transfer between Exodus and Crypto.com?

Learn how to transfer crypto between Exodus and Crypto.com. Follow our step-by-step guide to send and receive crypto easily.

How do I disable anonymous activity sharing?

You can change your Exodus privacy settings to disable anonymous activity sharing at any time.

Data requests

Everything you need to know about how to contact Exodus if you would like to make a data request to obtain or delete data.

How do I manage airdrops in Exodus?

An airdrop is a way for projects to distribute tokens. Learn about airdrops and how to deal with airdropped tokens in Exodus.

Midnight (NIGHT) airdrop FAQs

Learn about the Midnight (NIGHT) airdrop and how to claim NIGHT from the Glacier Drop or Scavenger Mine.

How do I export my transaction history?

Learn how to export your transaction history in Exodus. You can export your wallet's transaction history as a CSV file.

Why can't I access a feature in Exodus?

Learn about Exodus features that may be unavailable or have limited functionality depending on your location.

How do I move my funds from Grateful to Exodus Pay?

Learn how to move your funds from Grateful to Exodus Pay.

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