If you created your Exodus wallet before February 2019, you might have backed it up with an email backup link.
As of Exodus version 19.2.1 (February 2019), it's no longer possible to back up your wallet with new email backup links. However, you can still restore your wallet with an email backup link if you previously created one.
To restore your wallet with the email backup link, you need:
The recovery link you received by email when you first created the email backup link.
Please note that Exodus cannot resend the email recovery link.
The same password your Exodus wallet used when you created the email backup link.
You cannot restore your wallet with the email backup link if you forget the Exodus password you used when you created it.
You can always restore your wallet if you have your 12-word secret recovery phrase. For information on all recovery options, visit: What happens if I lose access to my wallet?
In this article:
How do I restore my wallet using the email backup link?
Download Exodus Desktop on the computer where you want to restore your Exodus wallet: Download Exodus.
For installation help, visit: How do I install Exodus?
Open Exodus and ensure your wallet contains no funds. It's important to ensure it's empty, as restoring it will overwrite any existing wallet.
Restoring a wallet with the email recovery link will overwrite your current wallet. Without backing up, you will be unable to access the overwritten wallet again.
Next, close the Exodus app.
Open the email containing your Exodus recovery link.
Click on the recovery link.
This should launch the Exodus app automatically. If it doesn't, see: What should I do if clicking the recovery link doesn't automatically open Exodus?
Exodus will prompt you to enter your password. You'll need to enter the same password your Exodus wallet had when the email recovery link was created.
If the correct password is entered, Exodus will begin restoring your wallet. Depending on your wallet history, the restore process may take several minutes. It may take longer if you have a diverse portfolio with a long transaction history.
What should I do if clicking the recovery link doesn't automatically open Exodus?
Find the email containing your email recovery link and copy the link.
In Exodus, open the developer menu: How do I open the developer menu?
Follow the steps below depending on your operating system:
On Windows and Linux:
a) Click Developer, b) click Restore, then c) click Restore from recovery link.
On macOS:
a) Click Exodus, b) click Developer, c) click Restore, then d) click Restore from recovery link.
Next, a) paste the email recovery link you copied in Step 1, and b) click OK.
On your keyboard, press CMD+v on Mac or CTRL+v on Windows to paste the recovery link.
You will be prompted to restart Exodus. Once Exodus has restarted, you'll need to enter the same password your Exodus wallet had when the email recovery link was created.
You can click on the eye icon to reveal the password you are entering.
If the correct password is entered, Exodus will begin restoring your wallet. Depending on your wallet history, the restore process may take several minutes. It may take longer if you have a diverse portfolio with a long transaction history.