Buying crypto with BTC Direct is available for Exodus Mobile users located in the Netherlands.
Looking to buy crypto? You can download Exodus here.
In this article:
What is BTC Direct?
BTC Direct is a service based in the Netherlands that allows you to buy crypto with debit cards, credit cards, and iDEAL.
Buying crypto with BTC Direct is available in Exodus Mobile for users located in the Netherlands.
When you buy crypto with BTC Direct in Exodus, your wallet connects to Onramper, which routes you to BTC Direct.
Onramper is an aggregator for crypto purchases. It allows you to connect Exodus with BTC Direct to complete the purchase.
BTC Direct and Onramper are third-party platforms. As such, Exodus cannot guarantee the performance of their products/services or that the steps shown and the information provided will always be accurate.
BTC Direct FAQs
Where is BTC Direct available?
Buying crypto with BTC Direct is currently available for users in the Netherlands.
Which cryptocurrencies are available for purchase through BTC Direct?
With BTC Direct in Exodus, you can purchase the following cryptocurrencies:
Bitcoin (BTC)
Bitcoin Cash (BCH)
Ethereum (ETH)
Litecoin (LTC)
XRP (XRP)
Which payment types can I use?
BTC Direct accepts the payment methods below:
iDEAL
Debit and credit cards
What are the fees for buying crypto?
Fees will change in response to market conditions.
When buying crypto, fees are included in the total amount shown before completing the purchase.
BTC Direct also includes a network transaction fee to cover transaction costs. This fee goes to the blockchain miners or validators. You can read more about transaction fees here: What are transaction fees?
With BTC Direct, a) the fees are displayed on the order confirmation screen. To view more details, b) tap View details.
What are the order limits?
Currently, there are no advertised order limits for BTC Direct, and the exact order limit may vary.
How do I buy crypto with BTC Direct?
You can buy crypto with BTC Direct in Exodus Mobile.
Mobile
In Exodus Mobile, tap the Buy & Sell icon.
a) On the Buy tab, b) select the crypto you want to buy.
a) Tap to enter the amount you want to buy, or b) use the slider to choose from preset amounts.
BTC Direct only supports purchasing crypto with Euro (EUR). If your wallet is set to a different currency, BTC Direct may not appear as an option: How do I change the fiat currency?
Choose a) a payment method and b) a third-party fiat API provider (if available). Then, c) tap Continue.
For more information about choosing a different third-party fiat API provider, see: How do I select a different third-party fiat API provider?
You will be routed to BTC Direct via Onramper and shown an overview of your order. Check the order details and amounts, and tap Continue.
To complete the purchase, you need a BTC Direct account. If it is your first time using BTC Direct, a) tap Create new account, then follow the steps on your screen to create your account and complete verification. If you already have a BTC Direct account, b) tap Sign in and log into your account.
All users, regardless of the amount spent, are required to create a BTC Direct account and complete the verification.
Lastly, confirm your purchase details on the payment screen. a) Read the general terms and conditions and check the box to accept. When you're ready, b) tap Confirm order.
When your purchase is complete, you'll see a confirmation screen. Tap Back to OnramperExodus to return to your Exodus wallet.
And that's it! You'll receive an order confirmation email from BTC Direct, and your crypto will generally arrive between 5-20 minutes.
How do I select a different third-party fiat API provider?
Depending on the crypto you are buying, your region, and local crypto regulations, different third-party fiat API providers may be available to you.
Mobile
First, a) select the crypto and amount you want to buy, and then b) select your payment method. If multiple third-party fiat API providers support the selected payment method, c) you can tap on the third-party fiat API provider icon to view all available options.
Choose from any of the available third-party fiat API providers listed.
BTC Direct orders
Why isn't my order going through?
Generally, your crypto will arrive between 5-20 minutes.
Some transactions may take a few hours to complete. This could happen if it's your first purchase, because BTC Direct may need to conduct additional checks.
However, some factors could prevent your payment from going through, which may stop your crypto from arriving.
Ensure your payment was completed:
First, check that your payment wasn't rejected for any reason.
After completing your order, you should receive a confirmation email with your order details. If you don’t see it, check your inbox and spam folder.
If your payment was rejected, you may need to contact your bank, card, or payment provider:
Your bank or card provider may place a temporary hold (pre-authorization) on your funds, even if the payment was rejected. This isn't a charge, and usually, your bank or card provider will automatically release the funds after a set period.
Ensure your Exodus wallet is synced to the blockchain:
If your payment went through, and it's been longer than 5-20 minutes, and you still haven't received your crypto, check that your wallet is synced to the blockchain.
Refresh your wallet's connection to the blockchain.
If you're on an older version of the wallet, update to the latest version of Exodus.
If your transaction has been stuck for a few hours and there's no clear action to take, email BTC Direct's Support at [email protected].
How do I contact BTC Direct Support?
If you encounter any issues while using BTC Direct, you may need to contact their support team.
You can email BTC Direct's support team at [email protected].
You can also start a chat from their support page: Contact BTC Direct. Tap on the chat icon in the lower-right corner to start a chat.
You can also find help and answers to common issues in their FAQ: BTC Direct: Frequently Asked Questions.
You can find BTC Direct's Terms and Conditions here: BTC Direct Terms of Service.
Make sure to only contact BTC Direct through their official email [email protected] or from their support portal: Contact BTC Direct.