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How do I sell crypto with MoonPay in Exodus?
How do I sell crypto with MoonPay in Exodus?

Sell crypto with MoonPay in Exodus. How do I sell cryptocurrency? Everything you need to know to sell your crypto with MoonPay.

Updated this week

Sell crypto with MoonPay. How do you sell cryptocurrency? What are the MoonPay fees? Everything you need to know about selling your crypto for cash in Exodus using MoonPay!

Are you looking for a self-custody wallet where you can sell crypto? You can download Exodus here.


In this article:



What is MoonPay?

MoonPay is a service that lets you buy and sell crypto for fiat currencies.

Selling crypto with MoonPay in Exodus is only available throughout most of the United States, Europe, and the United Kingdom. Sales can be made in USD, EUR, or GBP

If you are not located in the US, United Kingdom, or a supported country in Europe, selling through MoonPay in Exodus is not available in your location.

Are you looking to learn how to buy crypto? Please see our guide: How can I buy Bitcoin and other crypto?

If MoonPay in Exodus isn't available for you, and you'd like more information on selling crypto, please visit: How can I sell and withdraw Bitcoin and other crypto?

MoonPay is a third-party platform. As such, Exodus cannot guarantee the performance of its products/services or that the steps shown and the information provided will always be accurate.


MoonPay FAQs

Where is MoonPay unavailable?

Selling crypto through MoonPay is available throughout most of the US, Europe, and the United Kingdom. Sales can be made in USD, EUR, or GBP.

In the US, selling crypto through MoonPay is unavailable in these states and territories:

  • Hawaii

  • New York

  • Texas

  • US Virgin Islands

In Europe, selling crypto through MoonPay is unavailable in these countries:

  • Albania

  • Belarus

  • Iceland

  • Malta

  • Russia

  • Serbia

  • Turkey

  • Ukraine


Which cryptocurrencies can I sell through MoonPay in Exodus?

These are the cryptocurrencies you can sell through MoonPay in Exodus:

  • Avalanche (AVAX)

  • Binance Coin (BSC BNB)

  • Bitcoin (BTC)

  • Bitcoin Cash (BCH)

  • Cardano (ADA)

  • Dogecoin (DOGE)

  • Ethereum (ETH) - ERC20, Arbitrum One

  • Litecoin (LTC)

  • Polygon (MATIC)

  • Solana (SOL)

  • Stellar (XLM)

  • *Tether (USDT) - ERC20, TRC20, BEP20

  • Tron (TRX)

  • *USD Coin (USDC) - ERC20, SOL, MATIC, BEP20

*You must have ETH to sell ERC20 tokens, BSC BNB to sell BEP20 tokens, or TRX to sell TRC20 tokens to pay network transaction fees (gas) because the transaction takes place on-chain. To learn more, visit: Why do I pay for my token's transactions with another asset?


Which bank accounts are supported?

MoonPay supports the bank account types listed below:

  • European bank accounts that can receive SEPA payments

  • UK bank accounts that can receive FPS payments

  • US bank account that can receive ACH payments


What are the fees for selling crypto?

When selling crypto, fees are included in the total amount shown on the sell confirmation screen.

The processing fees also include a network transaction fee that goes to the miners or validators of that blockchain. You can read more about how transaction fees work here: What are transaction fees?

To view the fees, a) click the Summary dropdown arrow and b) look at the amount in the Processing fee field.


What is the minimum amount of crypto I need to sell?

MoonPay's minimum amounts vary according to price fluctuation and region. Updated minimums will show on the Sell Crypto screen.

To learn more, visit MoonPay's help article: What is the minimum amount I can sell?


How do I sell crypto through MoonPay in Exodus?

Steps to sell crypto through MoonPay in Exodus Mobile, Desktop, and Web3 Wallet.

Ensure you have sufficient crypto for the sell minimums and enough for the network fees.

When selling a token that runs on another network, make sure you have enough of the network's primary asset to cover the network fees. To learn more, visit: Why do I pay for my token's transactions with another asset?

Mobile

Currently, selling crypto through MoonPay is available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

  1. In Exodus Mobile, tap the Buy & Sell icon.

  2. a) Tap Sell, and then b) select your payment method based on availability.

  3. a) Select the crypto you want to sell and b) the fiat currency you want to receive. c) Enter an amount of crypto to sell, then d) review the currency you will receive. To proceed, e) tap Sell.

  4. a) Enter your email address and b) tap Continue, or c) sign in with your Google or Apple account.

  5. Continue following the steps on the screen. Enter your details and select the withdrawal method. If it's your first time using MoonPay, you'll be prompted to verify your account.

  6. Review your order details. a) Read the Terms of Use and check the box to agree. Then b) tap Sell now.

  7. Tap Send with Exodus.

  8. Review the transaction details and tap Sell.

  9. Your crypto has been sent to MoonPay, and your order will be processed soon.

And that's it! You'll receive a confirmation email with the details of your order.

MoonPay will save some information to streamline future sales. To have your data deleted, please contact MoonPay's support team.


Desktop

Currently, selling crypto through MoonPay is available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

  1. In Exodus Desktop, click the Buy & Sell icon.

  2. a) Click Sell Crypto, and then b) select your payment method based on availability.

  3. a) Select the crypto you want to sell and b) the fiat currency you want to receive. c) Enter an amount of crypto to sell, then d) review the currency you will receive. To proceed, e) click Continue.

  4. a) Enter your email address and b) tap Continue, or c) sign in with your Google or Apple account.

  5. Continue following the steps on the screen. Enter your details and select the withdrawal method. If it's your first time using MoonPay, you'll be prompted to verify your account.

  6. Review your order details, then b) tap Sell now.

  7. Click Send with Exodus.

  8. Review your transaction details and click Sell.

  9. A prompt will confirm that your crypto has been sold. Click Continue.

And that's it! You'll receive a confirmation email with the details of your order.

MoonPay will save some information to streamline future sales. To have your data deleted, please contact MoonPay's support team.


Web3 Wallet

Currently, selling crypto through MoonPay is available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

  1. In Exodus Web3 Wallet, click the Buy & Sell icon.

  2. a) Click Sell, and then b) select your payment method based on availability.

  3. a) Select the crypto you want to sell and b) the fiat currency you want to receive. c) Enter an amount of crypto to sell, then d) review the currency you will receive. To proceed, e) click Sell.

  4. a) Enter your email address and b) tap Continue, or c) sign in with your Google or Apple account.

  5. Continue following the steps on the screen. Enter your details, and select the withdrawal method. If it's your first time using MoonPay, you'll be prompted to verify your account.

  6. Review your order details, then b) tap Sell now.

  7. Click Send with Exodus.

  8. Review the transaction details and click Sell.

  9. A prompt will confirm that your crypto has been sold. Click Close Tab.

And that's it! You'll receive a confirmation email with the details of your order.

MoonPay will save some information to streamline future sales. To have your data deleted, please contact MoonPay's support team.


MoonPay orders

How long does it take to receive my payment?

Once MoonPay has received your crypto, the time it takes to receive payment depends on your region.

  • US: 3 - 4 business days

  • Europe: 1 - 3 business days

  • UK: 1 business day

If you have been waiting longer, you can contact MoonPay's support team for help with your order: Get help from MoonPay support.


How do I find my MoonPay order ID?

If you reach out to MoonPay's support team, please provide your order ID so they can help you faster.

After completing your order, you'll receive an email with all your purchase details, including your order ID.


How do I contact MoonPay support?

If you encounter any issues while using MoonPay, you may need to contact MoonPay's support team.

You can contact MoonPay's support team by starting a chat from either a mobile browser or a desktop browser by going to MoonPay's website: MoonPay Support.

You can also find help and answers to common issues in their FAQ: Customer Support Help Center. You can find MoonPay's Terms of Service here: Terms of Use.

MoonPay does not provide phone support. You can only contact them through their official support page: MoonPay Support.

Mobile browser

Go to MoonPay's website: MoonPay Support. Tap the chat icon in the bottom right corner to start a chat.

Desktop browser

Go to MoonPay's website: MoonPay Support. Then, either a) scroll down and click Start a Conversation, or b) click the chat icon in the bottom right corner to start a chat.

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