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How do I manage my Exodus Pay account?

Learn how to manage your Exodus Pay account, secure access, control your card, and handle contacts.

  • New to Exodus Pay? To learn more about how to create an account, visit: Getting started with Exodus Pay.
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  • Additional Exodus Pay features will be added here as they become available.

Learn how to manage your Exodus Pay account. Secure your account, log in, manage your card and cash balance, add contacts, and customize your preferences.

In this article:

How do I manage my Exodus Pay account?

How do I keep Exodus Pay secure?

When you sign up for Exodus Pay, you create a passkey to secure access to your account. To learn more, visit: How do I protect my account?

Exodus Pay is integrated with your self-custody Exodus wallet. Your Exodus Pay cash balance reflects the XO Cash (XO) on the Solana network held in your wallet, and your 12-word secret key controls access to those funds. As long as you have your secret key, you can restore your wallet and access your balance.

While your secret key secures your funds, accessing your Exodus Pay account requires the phone number you originally used to sign up. This protects access to features such as your card details.

To add an extra layer of protection, write down your 12-word secret key and store it in a secure location. Never share it with anyone, and never store unencrypted digital copies.

To find your secret key, switch to your Exodus wallet and follow the steps in our guide: How do I always have access to my wallet with my 12-word secret key?

How do I log in to my account?

To access Exodus Pay, first restore the same Exodus wallet you originally used with Exodus Pay:

Once your wallet is restored, follow the steps below to log back in.

  1. a) Tap the Wallet icon, then b) swipe down to go to the profile screen.
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  2. Tap Pay.
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  3. Tap Agree and continue.
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  4. a) Enter your phone number, then b) tap Send code.
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    ​Use the same phone number you used when creating your Exodus Pay account.
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  5. Enter the verification code from the SMS sent to your phone.
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  6. Once logged in, you'll see a welcome screen.
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Why am I being asked to verify my login?

If you try to log in with a different Exodus wallet than the one you originally used with Exodus Pay, you will be prompted to verify your login and restore your original wallet.

If this happens, follow the steps for your device to complete the login:

iOS

  1. Before continuing, make sure you've written down your current 12-word secret key so you can access the wallet in the future. For instructions, visit: How do I always have access to my wallet with my 12-word secret key?
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    When you're ready, tap Continue.
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  2. You'll see one or more passkeys. Choose the correct one by tapping Verify.
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  3. a) Tap Use Passkey. and skip to step 5. If your passkey is not in Apple Passwords, tap More Options and continue to next step.
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  4. Here, you can a) choose from several ways to sign in to your Exodus account:
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    • Scan QR Code: Opens a QR code that you can scan from a compatible device that has your passkey to sign in.

    • Use Security key: Insert a security key or use an NFC key to sign in.

    • Other accounts: Access a passkey saved in another passkey manager.


    When ready, b) tap Continue.
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    ​Signing in will restore the wallet you originally used with Exodus Pay and overwrite your current wallet. If you haven't written down your secret key, you may not be able to access the overwritten wallet again.
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  5. Once verified, Exodus will restart and restore the wallet associated with your Exodus Pay account.
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Android

  1. Before continuing, make sure you've written down your current 12-word secret key so you can access the wallet in the future. For instructions, visit: How do I always have access to my wallet with my 12-word secret key?
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    When you're ready, tap Continue.
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  2. Choose the Google account where your passkey is saved to sign in.


    ​Signing in will restore the wallet you originally used with Exodus Pay and overwrite your current wallet. If you haven't written down your secret key, you may not be able to access the overwritten wallet again.
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  3. Once verified, Exodus will restart and restore your wallet associated with your Exodus Pay account.
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How do I change my debit card details?

You can only have one debit card associated with your Exodus Pay account at a time.

  1. On the home screen, tap Add money.
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  2. Tap Use a new card.
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    ​Currently, only debit cards are supported.
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  3. Tap Continue.
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  4. a) Enter the card details, then b) tap Update.
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    • Card number

    • Expiry

    • CVV/CVC

    If you are unsure of this information, contact your card issuer for assistance.
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  5. Next, you'll be able to deposit USD from your newly added debit card into Exodus Pay.

How do I update my profile picture?

  1. In Exodus Pay, tap on your profile icon.
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  2. Tap on your profile icon.
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  3. Here you can change the profile image of your avatar by:
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    • Picking a photo from your device

    • Taking a photo with your device

    • Picking an emoji

    • Remove photo (shown after updating your profile image)

How do I enable Face ID or Touch ID?

You can secure Exodus with Face ID for iOS devices or Touch ID for Android devices.

When enabled, you'll be able to unlock Exodus with the same Face ID or Touch ID that you use to unlock your device.

  1. In Exodus Pay, tap on your profile icon.
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  2. Tap Settings.
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  3. Toggle on Face ID Lock (iOS) or Device Lock (Android).
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    ​iOS


    ​Android

Enabling or disabling Face ID or Touch ID in Exodus Pay will also apply the same setting to your Exodus crypto wallet.

How do I change the displayed currency?

Exodus Pay uses the same fiat currency as the one selected for your Exodus crypto wallet to display your balances and amounts.

If you select a different currency, some amounts might still be displayed in USD.

Changing the display currency does not affect the asset you're holding or transacting with. Your Exodus Pay balance and transactions are in XO Cash, a USD-backed stablecoin. To learn more, see: What is XO Cash (XO)?


You can change your display currency from the Exodus crypto wallet:

  1. First, switch to your Exodus crypto wallet. To learn how, visit: How do I switch from Exodus Pay to my Exodus wallet?
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  2. In your Exodus wallet, you can follow the steps in this guide to change your display currency: How do I change the fiat currency?

How do I change the language?

Exodus Pay is available in English and Spanish. If your wallet is set to another language, Exodus Pay will show that language only where it's supported.

Some content may still appear in English.

  1. In Exodus Pay, tap on your profile.
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  2. Tap Language.
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  3. Tap on your preferred language.
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In your Exodus crypto wallet, you can also change your language following the steps in this guide: How do I change the language in Exodus?

How do I manage my Exodus Card?

  • If you haven't activated your card yet, visit: How do I get my Exodus Card?
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  • Exodus Card will automatically convert your funds into your local currency at the time of the transaction.

How do I view my card details?

  1. In Exodus Pay, tap Card.
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  2. Tap Details.
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  3. Here you'll see your card details, such as the card number, expiry date, and CVC.
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How do I add my card to Apple Wallet or Google Wallet?

If you didn’t add your Exodus Card to Apple Wallet or Google Wallet when activating your card, you can add it at any time.

To get started, visit the guides below:

How do I view my spending insights and total expenses?

With your Exodus Spend card, you can view your total expenses and a breakdown of your card spending.

  1. In Exodus Pay, tap Card.
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  2. Tap Insights.
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  3. From here, you can see a) your total expenses and b) a breakdown of your spending categories. You can also c) select the year and month you want to view.
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How do I view my card purchase history?

  1. In Exodus Pay, tap Card.
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  2. Scroll down to see your entire purchase history.

How do I download my monthly activity?

  1. In Exodus Pay, tap Card.
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  2. Tap Settings.
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  3. Tap Download activity.
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  4. a) Select the year and b) choose the month. Then, c) tap Download.
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  5. You’ll see your monthly activity, where you can save it or share it.
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How do I view my credits from refunds?

If you receive a refund or a transaction is reversed, the amount will be credited to your Exodus Card. This credit will appear in a banner under your card details.

To view your credits, follow the steps below:

  1. In Exodus Pay, tap Card.
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  2. Next to Returned, you can view your available credits from refunds or reversed transactions.
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    ​Credits will be used as the first funding source for future purchases. Once your credits are used, the banner will no longer appear.
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How do I freeze and unfreeze my card?

If you think your card has been compromised, the first step is to freeze it from your card settings.

  1. In Exodus Pay, tap Card.
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  2. Tap Settings.
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  3. Tap the toggle to freeze or unfreeze your card.
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  4. After freezing your card, please contact [email protected] right away. The team will help you cancel the compromised card and get a replacement.
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    ​​If you have an Exodus Pay balance, transfer your XO from Exodus to another wallet for added protection. To do this, switch to your Exodus wallet and follow the steps in our guide: How do I send Bitcion and crypto from Exodus?

How do I migrate my Spend Card to the Exodus Card?

If you have an Exodus Card and already use an Exodus Spend Card, you may see a prompt to migrate your Spend Card to Exodus Pay to continue using it.
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To migrate your Exodus Spend Card to an Exodus Pay account, whether new or existing, follow the steps below:

  1. a) Tap on the card icon, then b) tap Start.
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  2. Tap Have a Spend Card account?
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  3. Tap Continue.
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  4. a) Enter the email address you used to set up your Exodus Spend Card, then b) tap Continue.
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  5. a) Enter your password, then b) tap Continue.
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  6. Enter the verification code sent to you by SMS.
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  7. Once complete, your Spend Card will be migrated to Exodus Pay, and you can continue using it as normal.
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Once complete, your Spend Card will be migrated to Exodus Pay, and you can continue using it as normal.

How do I get help with my Exodus Card?

If you need help with your Exodus Card, please contact Exodus Support. For steps on reaching out to Exodus, see: How do I contact Exodus Support?

If you're having issues making a payment with your Exodus Card, experiencing failed or pending card transactions, or have questions about card charges or disputes, contact Crypto Life (CL) at [email protected].
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How do I manage my contacts?

How do I share my contact details?

  1. In Exodus Pay, tap on your profile.
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  2. Tap on the QR code icon.
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  3. Share your information as a QR code so others can add you as a contact.
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How do I add a new contact?

  1. In Exodus Pay, tap Send.
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  2. You can either a) tap on the menu icon in the top left corner to enter their details manually or b) tap the QR scanner to scan someone's contact QR code.
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  3. a) Enter their name and phone number, then b) tap Add.
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  4. Next, you'll be able to invite your contact to Exodus Pay by sending them cash.
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How do I invite someone to use Exodus Pay?

If you have shared your contacts with Exodus Pay, added a contact manually, or are sending cash to a phone number, you can invite someone to Exodus Pay who has not joined yet. To invite them, send a payment.


After you send the payment, share the invite link with them. They'll receive the funds once they sign up for Exodus Pay.

  1. In Exodus Pay, tap Send.
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  2. a) Tap Invite next to contacts who have not joined Exodus Pay.
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    ​If your contact has multiple numbers, you can select the number you want to invite.
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    If you're inviting someone whose phone number is not saved in your contacts, b) enter their phone number, then c) tap Invite
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  3. Tap Invite.
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  4. a) Enter the amount you want to send or b) tap Remaining to send all. When ready, c) tap Continue.
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  5. After you review the payment details, a) slide to the right to send your payment.
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    • If you are inviting someone who is not already in your contacts, b) you will see an option to add them. If you choose this option, you will be prompted to add the contact after you share the invite. For information, see: How do I add a new contact?
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    • ​The funds will be removed from your balance and delivered once your contact joins Exodus Pay. If the payment invite is not claimed within 7 days, you can cancel it to return your funds.
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  6. Tap Share to send your contact an invite link.
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How do I cancel an invite?

You can only cancel a payment invite that has been pending for 7 days or more.

  1. a) Tap on the history icon or b) tap the transaction screen.
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  2. Select the invite you want to cancel.
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  3. If a payment invite has been pending for 7 days or more, you will see the option to cancel it. Tap Cancel payment.
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  4. Tap Cancel payment.
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    ​Once canceled, your funds will be returned to your cash balance.
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How do I use Exodus Pay by default?

To access your Exodus Pay account as soon as you open Exodus, follow these steps:

  1. In Exodus Pay, tap on your profile.
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  2. Toggle Use Pay as default on.
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How do I switch from Exodus Pay to my Exodus wallet?

  1. In Exodus Pay, tap the Exodus wallet balance button in the top right. This will take you to your Exodus crypto wallet.
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  2. However, if you've enabled using Exodus Pay by default, you will not see this button. Instead, tap on your profile.
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  3. On the Exodus wallet prompt, tap Open.
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How do I contact Exodus Support?

  1. In Exodus Pay, tap on your profile.
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  2. Tap Support.
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  3. a) Enter your email address and b) a description of your issue. If your wallet is encountering an error, c) toggle on Include a Safe Report. Take a moment to review, then d) tap Send.

    To learn more about Safe Reports, visit: What information does my Safe Report contain?
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  4. Your email has been sent, and Support will get back to you soon. Tap OK.
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Related Articles
Getting started with the Exodus crypto wallet?
How do I sync my Exodus wallet to a different device?
How do I keep my money safe? How to store cryptocurrency safely
How do I back up my wallet with a passkey?
Getting started with Exodus Pay
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