How do I sell crypto using MoonPay in Exodus?

Everything you need to know about selling crypto in Exodus using MoonPay! This feature is available in Exodus Web3 Wallet and Exodus Mobile.

Are you looking for a self-custody wallet where you can sell crypto? You can download Exodus here.

In this article:

• What is MoonPay?
• Which cryptocurrencies can I sell through MoonPay?
• What is the minimum amount of crypto I need to sell?
• How do I sell crypto through MoonPay?
• Web3 Wallet
• Mobile
• What are the fees for selling crypto through MoonPay?
• How long does it take to receive my payment?
• How do I find my MoonPay order ID?
• Which banks are supported by MoonPay?
• Where is MoonPay unavailable?
• How do I contact MoonPay Support?

What is MoonPay?

MoonPay is a service that lets you buy and sell crypto for fiat. It launched in 2019 with the aim of increasing cryptocurrency adoption. MoonPay is available in more than 160 countries.

You can sell your crypto using MoonPay in Exodus Web3 Wallet and Mobile! Your Exodus wallet connects to MoonPay so that you can sell crypto quickly and easily.

Currently, selling crypto through MoonPay is available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

Looking to buy crypto on MoonPay? You can find our guide here: How do I buy crypto using MoonPay in Exodus?

If you'd like more information on where to sell crypto, you can check out our guide: How do I withdraw crypto to my bank account?

MoonPay is a third-party platform. As such, Exodus cannot guarantee the performance of its products/services or that the steps shown and the information provided will always be accurate.

Which cryptocurrencies can I sell through MoonPay?

You can sell some crypto from both Web3 Wallet and Mobile, and some from Mobile only.

*If you are selling an ERC20, BEP20, or TRC20 asset, you must also hold ETH (for ERC20), BSC BNB (for BEP20), or TRX (for TRC20) to pay for network fees (gas), because the transaction takes place on-chain. To learn more, visit: Why do I pay for my token's transactions with another asset?

What is the minimum amount of crypto I need to sell?

Minimum amounts might vary due to price fluctuation and region. Updated minimums will show on the Sell Crypto screen.

How do I sell crypto through MoonPay?

Steps to sell crypto through MoonPay in Exodus Web3 Wallet and Exodus Mobile.

Web3 Wallet

Currently, selling crypto through MoonPay is available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

1

In Exodus Web3 Wallet, click the Buy & Sell icon.

2

Select Sell Crypto.

3

Select a) the crypto you want to sell and b) the fiat currency you want to receive. Then c) select the amount of crypto you want to sell. d) Review the amount of fiat currency you will receive. To confirm, e) click Continue.

4

You will be redirected to MoonPay's checkout. a) Enter your email address and b) click Continue.

5

a) Enter the verification code sent to your email and then b) click Continue.

6

a) Enter your personal information, then b) click Continue.

7

a) Enter your billing address, then b) click Continue.

8

a) Enter your mobile phone number, then b) click Continue.

9

You will then be prompted to begin the process of using Plaid to connect your bank account to MoonPay. Click Continue.

10

Select your banking institution.

11

Enter your bank account login credentials.

12

a) Choose how you would like your bank to send a security code, then b) click Continue.

13

a) Enter the code to verify your identity, then b) click Continue.

14

a) Select the account you would like your funds sent to, then b) click Continue.

15

On the Success screen, click Continue.

16

a) Select your withdrawal method and b) review the details in Summary. To confirm, c) click Sell now.

17

You will reach a screen prompting you to send your crypto to MoonPay. Click Send with Exodus.

18

Review the transaction details and click Sell.

19

You'll reach a screen confirming that your crypto has been sold. Click Close Tab.

And that's it! You'll receive a confirmation email with the details of your order.

Mobile

Currently, selling crypto through MoonPay is available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

1

In Exodus Mobile, tap the Buy & Sell icon.

2

Tap Sell Crypto.

3

Select a) the crypto you want to sell and b) the fiat currency you want to receive. Then c) select the amount of crypto you want to sell. d) Review the amount of fiat currency you will receive. e) You can also select Min, Half, or All to sell the minimum, half, or all your crypto. Once you've made your selections, f) tap continue.

4

You will be redirected to MoonPay's checkout. a) Enter your email address and b) click Continue.

5

A verification code will be sent to your email. a) Enter the verification code sent to your email, and b) click Continue.

6

If it is your first time buying or selling with MoonPay, you will be asked to verify your account. Follow the instructions on the screen to verify your account.

If you have previously used MoonPay and already have a verified account, you can skip to the next step.

7

Next, select a withdrawal method. a) If you used MoonPay before, you can select the withdrawal method you used last time.

b) If you are new or want to use a different withdrawal method, tap Add a withdrawal method and follow the instructions on the screen to enter your withdrawal information.

8

You will see a summary of your sell order. a) Read the Terms of Use and check the box to agree. Then b) tap Sell now.

9

You will reach a screen prompting you to send your crypto to MoonPay. Tap Send with Exodus.

10

Review the transaction details and tap Sell.

11

Your crypto has now been sent to MoonPay, and your sell order will be processed.

12

You can view the status of your sell order by tapping the History icon on the Sell Crypto screen.

13

Tap on the order you would like to view.

14

You can see the status of your sell order in the Status field.

What are the fees for selling crypto through MoonPay?

There are 2 fees when selling crypto through MoonPay: a processing fee, and a network transaction fee.

Network fees go to the miners or validators of that blockchain. You can read more about how network transaction fees work in our Knowledge Base article.

Both fees will be shown in Processing fee on the sell screen, and included in the total amount.

To review the fees for your order, a) click the Summary dropdown, then b) see the amount in Processing fee.

How long does it take to receive my payment?

Once MoonPay has received your crypto, the time it takes to receive payment depends on your region.

• Europe: 1 - 3 business days
• United Kingdom: 1 business day
• United States: 3 - 4 business days

If you have been waiting longer, you can contact MoonPay's support team for help with your order. You can find out how to contact MoonPay here: Get help from MoonPay support.

How do I find my MoonPay order ID?

When contacting MoonPay's support team, you will need to provide them with your order ID. Your order ID can be found in the confirmation email that MoonPay sent to your email.

Which banks does MoonPay support?

MoonPay supports the bank account types listed below:

• European bank accounts that can receive SEPA payments
• UK bank accounts that can receive FPS payments
• US bank account that can receive ACH payments

Where is MoonPay unavailable?

Currently, selling crypto through MoonPay is only available throughout most of the US, Europe, and the UK. Sales can be made in USD, EUR, or GBP.

Selling crypto through MoonPay is unavailable in every country that is not the US, the UK, or located in Europe.

In Europe, selling crypto through MoonPay is also unavailable in these countries:

• Albania
• Belarus
• Iceland
• Malta
• Russia
• Turkey
• Ukraine

In the US, selling crypto through MoonPay is also unavailable in these states and territories:

• Louisiana
• New York
• Texas
• US Virgin Islands

How do I contact MoonPay support?

If you encounter any issues while using MoonPay, you may need to contact MoonPay's support team. You can find information on all the ways you can contact MoonPay support here: Get help from MoonPay support.

You can find MoonPay's Terms of Service here: Terms of Use.