Phishing scams targeting the defunct Jaxx Liberty wallet are a growing concern. Scammers are exploiting former Jaxx users by creating fake Jaxx websites and fake Jaxx wallets to steal funds.
Learn how to identify Jaxx wallet phishing attempts and protect yourself when managing crypto from old Jaxx wallets.
In this article:
What is the Jaxx wallet phishing scam?
The Jaxx Liberty wallet and website stopped being operational in 2023. Currently, there are no official Jaxx wallets or websites. Any website or wallet claiming to be Jaxx is a scam, and you should not use it under any circumstances.
Since Jaxx became defunct, Jaxx users have become a significant target for phishing scams. Scammers prey on anyone trying to recover old Jaxx wallets.
Many victims are long-term users who revisit old Jaxx wallets due to market activity or price changes.
Scammers have created many fake Jaxx websites and wallets designed to look official. These websites often rank high on search engines, deceiving users into believing they are legitimate.
These fake platforms prompt you to enter your Jaxx 12-word secret recovery phrase under the guise of restoring your wallet or migrating funds.
Once your secret recovery phrase is entered, scammers gain access to your wallet and steal your funds.
To avoid this, do not visit any website claiming to be Jaxx or use any Jaxx wallet. Never enter your 12-word secret recovery phrase into an online form. Only restore secret recovery phrases in trusted operational wallets.
How can I protect myself?
To protect yourself from Jaxx Liberty wallet phishing scams, follow these best practices.
Avoid all Jaxx-related wallets and websites:
Jaxx is no longer operational. Any website or wallet claiming to be Jaxx is a scam
Do not interact with or attempt to restore or migrate your wallet through any Jaxx-related platform
Never share your 12-word secret recovery phrase:
Never share your secret recovery phrase with anyone, even if it appears to come from a trusted source or person. Your secret recovery phrase is the key to your funds. It's crucial to keep it a secret
Never enter your secret recovery phrase in any websites or online forms. Scammers often use fake websites, apps, web forms, and phishing emails to try and steal your secret recovery phrase
Remember, legitimate platforms like Exodus will never ask to share your secret recovery phrase
For more information, visit: How do I keep my secret recovery phrase safe?
Beware of migration claims:
Scammers often claim to assist with migrating Jaxx wallets. These guides and services are fraudulent
If you need to migrate your funds, use instructions provided by trusted wallets or consult their official support channels
Verify website authenticity:
Always double-check the URL of the website you are visiting
Be careful when using search engines like Google to find wallets or crypto-related websites. Scammers might use sponsored ads or manipulate search rankings to make their fake website appear at the top of the results
Bookmark legitimate wallet websites to avoid confusion between legitimate and scam websites in the future
Enable two-factor authentication (2FA):
Use 2FA when possible for your accounts, such as email, wallet, or exchange accounts
While defunct wallets may not support 2FA, adding it to related services enhances overall security
Report suspicious activity:
If you encounter a phishing site or fall victim to a scam, report it immediately to local authorities and trusted platforms
Monitor wallet activity:
Regularly review your wallet for unauthorized transactions
Consider using a hardware wallet for enhanced security
Stay updated on phishing scams:
Follow community alerts and trusted sources like Phishtank for updates on known phishing sites
Being informed can help you recognize and avoid scams. To learn more, visit: What crypto scams should I watch out for?
What if I've been a victim of a Jaxx wallet scam?
If you've been a victim of a Jaxx wallet scam, please note that blockchain transactions are permanent and can't be reversed. To learn more, visit: Can you cancel or reverse a transaction?
You have the option to report the crime to your local law enforcement agency. Learn how to report a scam here: How do I report the crime?
Wallets compromised as a part of a Jaxx wallet scam are not safe for storing your crypto.
If you suspect your wallet is compromised, you should immediately move any remaining crypto to another wallet and stop using the compromised wallet.
Can I use Exodus to access my Jaxx wallet?
Yes, if you have access to your Jaxx secret recovery phrase, then you may be able to restore your wallet and access your funds in Exodus.
For instructions on how to restore your Jaxx wallet in Exodus, visit: How do I restore from my 12-word secret recovery phrase?
If you need any further assistance, please email us at [email protected] or visit the messenger (purple chat icon in the bottom-right corner) to start a chat.