In this guide, we'll review how to recover unsupported Cronos tokens sent to Exodus.
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In this article:
How is it possible to send tokens on the wrong network?
It is possible to accidentally choose the Cronos network when sending assets to your Exodus wallet address.
Exodus currently supports receiving Cronos (CRO) on the Cronos network. However, custom Cronos tokens are only supported on Exodus Mobile.
If you sent unsupported Cronos tokens to Exodus Desktop, you can recover them by syncing to Exodus Mobile or with MetaMask.
For a guide on how to send crypto from Crypto.com to Exodus, visit: Crypto.com to Exodus: step-by-step.
How do I recover tokens sent on the Cronos network?
Mobile
If you have sent a Cronos token to Exodus Mobile and do not see it in the wallet, then you can add it as a custom token.
For more information on adding custom Cronos tokens, visit: How do I add a custom token?
Desktop
Currently, Exodus Desktop does not support custom CRO tokens
If you have sent a Cronos token to Exodus and don't see it in your wallet, then you can sync your Desktop wallet to Exodus Mobile and add it as a custom token in Mobile:
To sync Exodus Desktop to Mobile, follow the steps in this guide: How do I sync Exodus Desktop to Exodus Mobile?
After syncing, you can add the CRO token as a custom token in Exodus Mobile: How do I add a custom token?
If you don't have access to a mobile device, then you can recover your CRO tokens with MetaMask. Here's how:
Go to MetaMask's website and download the MetaMask wallet.
MetaMask is a third-party platform that is not affiliated with Exodus. As such, Exodus cannot guarantee the performance of its products/services or that the steps shown and the information provided will always be accurate.
In Exodus Desktop, go to the wallet of the asset to which you accidentally sent the unsupported Cronos tokens, and find the private key for that wallet: How do I view my private keys?
Open MetaMask and import your private key by clicking on Import Account. For a full guide, see the MetaMask guide Importing an Account.
Please be very careful with your 12-word secret key and private keys, because they control access to your funds. Never share them with anyone, and only import them into platforms that you trust 100%. If you choose to import your secret key or private keys into a third-party platform, you do so at your own risk. To find out more, check out this article from our Knowledge Base: How do I keep my money safe?
After importing your private key, you'll need to add the Cronos network. Click on Enabled networks.
a) Click on the Custom tab and b) select Add custom network.
Enter the following details to add the Cronos network:
a) Network Name: Cronos Mainnet
b) Default RPC URL: https://evm-cronos.crypto.org
c) Chain ID: 25
d) Symbol: CRO
e) Block Explorer: https://cronos.crypto.org/explorer/
f) To continue, click Save.
Once you have added the network, a) under the Custom tab, b) make sure Cronos Mainnet is selected.
Your wallet is now switched to the Cronos network, and a) you can see CRO, the network's main asset. If you don't see your token yet, you'll need to add it. b) click the three dots to the right, and c) click Import Tokens.
To add a token, you'll need the token's contract address. Here's how you can find it:
Visit the token list on the Cronos scan explorer. Search for your token and tap on it: cronoscan.com/tokens.
Copy the tokens contract address.
Back in MetaMask, after tapping Import Tokens, as shown in step 8, a) select the Cronos Mainnet, b) paste the contract address, and c) click Next.
You should now see the token you added.
You can now access the tokens with MetaMask and send them back to the original platform or wallet from which you sent them.
You'll need some Cronos (CRO) in the wallet on the Cronos network before you can move your funds out of MetaMask. You can use this Coinmarketcap list to find where to purchase some.
Trezor
To recover Cronos tokens sent to a Trezor, you can connect your Trezor to MetaMask to access them.
For more information on how to connect Trezor to MetaMask, visit MetaMask's guide: How to connect a Trezor or Ledger hardware wallet.